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Cartoon girl with clasped praying hands showing distress in front of a computer with text, "Homework hotline"

National Homework Hotline for Blind or Visually Impaired Students: Part 2

The National Homework Hotline for Blind and Visually Impaired students (NHH-BVI) was created in response to the school closures due to COVID. (See Homework...
Photo of Smiling man sitting at the help desk with text, "Sam's Story: Tech Support"

Be My Eyes: Microsoft Tech Support Story

Sam is a tech support agent at the Microsoft Disability Answer Desk, where he answers calls from customers who are blind or have low-vision calling through the...
4 photos of hands holding devices with text, "I have VI technology, now what? Finding solutions for learning how to use tech."

I Have VI Technology, Now What?

I had the pleasure of presenting at the 2019 DC/MD annual AER conference.  My presentation focused on common issues that TVIs and service providers faced when...