Search Paths to Technology

Photo of Smiling man sitting at the help desk with text, "Sam's Story: Tech Support"

Be My Eyes: Microsoft Tech Support Story

Sam is a tech support agent at the Microsoft Disability Answer Desk, where he answers calls from customers who are blind or have low-vision calling through the...
4 photos of hands holding devices with text, "I have VI technology, now what? Finding solutions for learning how to use tech."

I Have VI Technology, Now What?

I had the pleasure of presenting at the 2019 DC/MD annual AER conference.  My presentation focused on common issues that TVIs and service providers faced when...